Return Policy
Geographic Scope and Topic
Geographic scope: This website operates from Ireland and serves customers in the EU and EEA. This return policy applies to all orders placed from within our service area.
Topic and Google Ads compliance: We sell dietary supplements. Our product offerings and advertising comply with Google Ads policies for supplement retailers. This return policy aligns with EU consumer rights and supports our commitment to transparent, policy-compliant business practices.
Right of Withdrawal
Under EU consumer law, you have the right to withdraw from a distance contract within 14 days of receiving the product, without giving a reason.
How to Return
To exercise your right, inform us of your decision before the 14-day period expires. Contact us using the details on this website. We will confirm receipt and provide return instructions.
Condition of Returned Products
Products must be returned in their original, unopened packaging. Products that have been opened or used may not be eligible for a full refund due to hygiene and safety reasons for dietary supplements.
Refunds
We will process refunds within 14 days of receiving the returned product. The refund will be made using the same payment method. We may deduct direct costs of return if you chose a method more expensive than standard delivery.
Contact
For return requests or questions, use the contact information provided on this website.